General Information

Thank you for choosing Idealstor! It is Idealstor’s endeavor to provide the highest quality support to our customers. Support is available 8:30 AM to 5:30 PM CST.

Phone: 512-279-4321
Email: support@idealstor.com

 

Tested backup software includes:

  • Protect & Restore 3.2 (Recommended)
  • Hard Disk Manager (Recommended)
  • Veeam Backup & Replication v7
  • Backup Exec – any version after 9.0
  • Arc Serve 2000 sp4
  • Arc Serve Brightstor – any version after 9.0
  • Retrospect – any version after 6.5
  • Commvault
  • Shadow Protect
  • Win2k Backup
  • UltraBac
  • PowerQuest V2I
  • Acronis TrueImage
  • Double-Take
  • Bakbone
  • Syncsort Backup Express
  • Microsoft Data Protection Manager (DPM) – Requires Cristalink Firestreamer

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Additional Notes